Privacy policy

1. Data Controller

The data controller for personal data is EELLA Concept.

2. Purpose of Processing

The personal data collected is intended for:

  • Customer and order management
  • Customer communication
  • Compliance with legal obligations

Data will not be used for any other purposes without the data subject's consent, nor will it be shared with third parties, except where required by law.

3. Data Subject Rights

Under Regulation (EU) 2016/679 (GDPR) and Law No. 58/2019, the data subject has the right to:

  • Access their personal data
  • Request the rectification of incorrect data
  • Request the erasure of data ("right to be forgotten")
  • Restrict the processing of data
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the National Data Protection Commission (CNPD)

To exercise your rights, please contact: geral@eellaconcept.com

4. Data Retention

Personal data will be retained only for the period necessary for the purposes for which it was collected, or as required by law.

5. Data Security

EELLA Concept adopts appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access or disclosure.

6. Cookies

The website uses cookies to improve the browsing experience.

Cookies are small text files stored on the user's device that allow the browser to be recognised and certain information to be saved.

The cookies used may include:

  • Essential cookies (required for the website to function)
  • Performance and analytics cookies
  • Cookies are not used to collect personally identifiable information without your consent

7. Cookie Management

Users may, at any time, configure their browser to:

  • Accept all cookies
  • Reject cookies
  • Be notified when a cookie is sent
  • Disabling cookies may affect the functioning of some website features

8. Marketing Communications

Users may, at any time, unsubscribe from marketing communications:

9. Policy Changes

EELLA Concept reserves the right to amend this Privacy and Cookie Policy at any time, with changes published on the website.

10. Acceptance

By using this website, the user accepts the terms of this Privacy and Cookie Policy.